Learning Library - Audio

Tony Gattari, Achievers Group

Good customer service isn't enough, says sales and marketing guru Tony Gattari of Achievers Group - it has to be memorable. And that means instilling it into the very DNA of the business, so that everyone knows that their priority is to please the customer, not their boss. Tony has ten laws of customer service to help us all lift our game end ensure the customers keep coming back

Category : Learning Library - Audio - Business Essentials - Customer service